Amazon employees listen to customers through Echo products, report finds
Amazon employees listen to customers through Echo products, report finds
Amazon employees listen to customers through Echo products, report finds
Employees listen to Echo recordings, transcribe and annotate them and feed them back to the software so that Alexa can better grasp human speech.
Amazon employees listen to customers through Echo products, report finds
Hugh Taylor
Hugh Taylor is a Certified Information Security Manager (CISM). In addition to editing Journal of Cyber Policy, he writes about cybersecurity, compliance and enterprise technology for such clients as Microsoft, IBM, SAP, HPE, Oracle, Google and Advanced Micro Devices. Prior to launching his freelance writing career, he served in executive roles at Microsoft, IBM and several venture-backed technology startups.