Bold Leadership Elevates CIOs to the Boardroom, According to Logicalis Global Study

  • 50% of CIOs say their board expects them to deliver continuous innovation
  • 80% of CIOs say that business strategy will become a bigger part of their role over the next two years  
  • 57% of CIOs say that building and operating new digital platforms is still a core part of their job
  • 77% of CIOs are spending more time selling ideas into the board


Bloomfield Hills, Mich. – February 16, 2023: CIOs have stepped into the role of digital leader and strategic advisor, according to the 2023 Global CIO Survey from Logicalis, a global technology service provider. The study surveyed 1,000 global technology leaders and explores how the role of the CIO is evolving. This year’s survey demonstrates a monumental shift in the role of the CIO from tech implementor to business leader.

Today’s tech leaders are actively involved in creating business strategy: 41% have some level of responsibility for business strategy, while 81% say they are spending more time on innovation. They are using their technology expertise to deliver innovative solutions that drive value and competitive advantage. Over three quarters (77%) are now spending more time selling ideas into the board.

“CIOs are playing a leading role in orchestrating transformation and are stepping up in response to the changing industry dynamics,” said Bob Bailkoski, CEO at Logicalis. “Yet, CIOs are faced with challenges to navigate, including concerns of an impending recession and talent shortages. In addition to this, they are experiencing increased pressure to deliver digital-based outcomes for their organizations, giving them more exposure to their boards and requiring a different way of operating.”

Orchestrating transformation on the journey towards a digital-first future means CIOs are forging a new path. The four critical areas of focus for CIOs identified in this year’s report include:


  • Innovation: 50% of CIOs are expected to deliver continuous innovation that elevates and differentiates customer and employee interactions.
  • Strategy: 80% say that business strategy will become a bigger part of their role over the next two years.
  • Digital Transformation: 57% say that building and operating new digital platforms is still a core part of their job.
  • Reimagining Service Partnerships: 74% expect to increase spending on IT outsource management in 2023


“Modern CIOs are confident in the skills and expertise needed to support their organization’s technology structures,” said Jon Groves, CEO of Logicalis US. “The CIO’s role has shifted and now requires a renewed focus on strategic deployments that prioritize digital transformation and partnerships to create new business models and revenue. It’s no longer just about the technology, but how the technology can drive the entire business into a digital first-future.”


For more information and to explore additional key findings from the 2023 Logicalis Global CIO Report, visit here:


About Logicalis US

We are Architects of Change™. We help organizations succeed in a digital-first world. At Logicalis, we harness our collective technology expertise to help our clients build a blueprint for success, so they can deliver sustainable outcomes that matter.


Our lifecycle services across cloud, connectivity, collaboration and security are designed to help optimize operations, reduce risk and empower employees.


As a global technology service provider, we deliver next-generation digital managed services, to provide our clients with real-time visibility and actionable insights across the performance of their digital ecosystem including; availability, user experience, security, economic performance and sustainability.


Our 7000+ ‘Architects of Change’ are based in 27 countries around the globe, helping our 10,000+ clients across a range of industry sectors, create sustainable outcomes through technology.


Logicalis has annualized revenues of $1.7 billion, from operations in Europe, North America, Latin America, Asia Pacific, and Africa.


It is a division of Datatec Limited, listed on the Johannesburg Stock Exchange, with revenues of over $4.6 billion.


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